Term of Service

Last updated on: June 24, 2019
Version Reference: 519628542


This online platform (Platform) is operated by Rentality Proprietary Limited ACN 623 580 192 or its successors and assignees (we, our or us).  It is available at: www.rentality.com.au and may be available through other addresses or channels.

In these terms and conditions, the term ‘Platform’ refers to our marketplace regardless of how you access it. The Platform connects property owners wishing to rent out their properties (Owners) with tenants who wish to rent homes on a temporary basis (Tenants) by facilitating introductions between Owners and Tenants.


By accessing and/or using our Platform, you; each person, entity or organisation using our Platform (referred to as you or a user) (1) warrant to us that you have reviewed these terms and conditions, including our Privacy Policy (available on the Platform) (Terms); (2) warrant to us that you have the legal capacity to enter into a legally binding agreement with us; and (3) agree to use the Platform in accordance with these Terms.

We may use Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth, or any other location service is subject to the Google Maps/Google Earth Additional Terms of Service or any equivalent set of legal terms for any other location service you use.

Please read these Terms carefully and cease using the Platform if you do not agree to the Terms. We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Platform. We recommend you check our Platform regularly to ensure you are aware of our current Terms.

Platform Summary

(a)        The Platform provides an introductory service for Owners and Tenants.

(b)       An Owner wishing to lease their property (1) creates an account on the Platform and (2) posts an accurate and complete description of the property to be leased (including the price to be paid by the Tenant) (Property Listing).

(c)        A Tenant wishing to lease a property (1) creates an account on the Platform, (2) reviews the Property Listings uploaded by Owners, (3) views the total rent which will be payable for the booking (Total Rent) and the amount required to make a booking request (the sum of one month’s rent (the Reservation Fee) and our tenant service fees) and (4) makes a request for a booking (Booking Request) which is sent to the Owner through the Platform.

(d)       If an Owner desires to lease their property to a Tenant, the Owner may accept the Booking Request (which becomes a Booking). By accepting a Booking Request, the Owner confirms that they are legally entitled to and capable of leasing the property described in the Property Listing.

(e)        The Reservation Fee (and our tenant service fee) will be paid by the Tenant at the time the Booking Request is accepted by the Owner and the remaining rent detailed in the Booking Request will be paid directly between the Owner and the Tenant.

(f)         Once an Owner has accepted a Booking Request, the Owner and Tenant can communicate privately using our private messaging service. Each time a user receives a message from the Platform messaging service, a notification may be sent to the user via their currently active communication channel. You may only use the private messaging service to discuss topics relevant to the Booking.

(g)        You acknowledge and agree that you are not permitted to send messages which contain foul language, illegal material, defamatory comments, business advertisements, spam, religious debates, comments which incite fear, and/or any form of abuse, insults or personal attacks.

(h)       If a Tenant wants to raise a dispute regarding a Booking, the Tenant must contact us within 24 hours of the scheduled start time of the Booking.

(i)         You understand and agree that the Platform is an online introductory platform only, and that our responsibilities are limited to facilitating the user functionality and availability of the Platform. We are not a real estate agency and Owners and Tenants are not our employees, contractors, partners or agents.

(j)         We are not a party to any agreement entered into between an Owner and a Tenant.  Notwithstanding this, we may offer a free template lease for Owners and Tenants to use. This template lease will be the standard form lease provided by the relevant regulatory body in the relevant state or territory. We have no control over the conduct of Owners, Tenants or any other users of the Platform.  

(k)        We accept no liability for any aspect of the Tenant/Owner interaction, including but not limited to the description of a property, the state of a property, the execution of a legal agreement between the Tenant and the Owner and the conduct of the Tenants. We do not assist or involve ourselves in any way in any dispute between a Tenant and an Owner.

Collection Notice

(a)        We collect personal information about you in order to enable you to access and use the Platform, to contact and communicate with you, to respond to your enquiries and for the other purposes set out in our Privacy Policy.

(b)       We may disclose that information to third party service providers who help us deliver our services (including information technology service providers, data storage, web-hosting and server providers, professional advisors, third party payment processors and our business partners) or as required by law. If you do not provide this information we may not be able to provide you with access to our Platform.  In certain circumstances, we may disclose your personal information to third parties located, or who store data, outside Australia.

(c)        Our Privacy Policy contains further information about: (1) how we store and use your personal information; (2) how you can access and seek correction of your personal information; (3) how you can make a privacy-related complaint; and (4) our complaint handling process. 

(d)       By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with our Privacy Policy.

Registration and Profiles

(a)        You can browse and view the Platform as an unregistered user of the Platform.  You must register on the Platform and create an account (Account) to access some features on the Platform.

(b)        You may only have 1 Account on the Platform.

(c)         You must provide basic information when registering for an Account including name, mobile phone number, email address, and location and you may choose a password. Your username will be the email address you provide to us.

(d)        Once you have registered an Account, your account information will be used to create a profile which you may then curate (Profile). Your Profile is personal to you and you must not transfer it to others, except with our written permission.

(e)        The Profile for each Tenant must contain the Tenant’s gender, date of birth, profile picture, facility preferences, suburb preferences, budget, move in time, preferred property type, hobbies/personality (via hashtags) and any other relevant information as requested by us.

(f)         You must provide accurate, current and complete information during the registration process and you must update such information to keep it accurate, current and complete. We may require you to verify your email address and mobile phone number by sending you a verification email and/or SMS.

(g)        You are responsible for keeping your Account details and your username and password confidential and you will be liable for all activity on your Account, including any communications with a Tenant or Owner, as applicable, any Bookings and any Booking Requests.

(h)        You will immediately notify us of any unauthorised use of your Account.

(i)          At our sole discretion, we may refuse to allow any person to register or create an Account.

Ratings and Reviews

(a)        Tenants and Owners may rate and review each other based on their experience dealing with each other on the Platform (Rating) and/or may provide feedback regarding the Owner’s property rented by the Tenant or the Tenant’s treatment of the property (Review).

(b)       Ratings and Reviews can be viewed by any user and will remain viewable until the relevant Account is removed or terminated.

(c)        You must provide true, fair and accurate information in your Review.

(d)       If we consider that a Review is untrue, unfair, inaccurate, offensive or inappropriate, we may delete the Review or ban the relevant user from posting the Review. We do not undertake to review each Review made by a user.

(e)        To the maximum extent permitted by law, we are not responsible for the content of any Reviews.

(f)         You may not publish Reviews for Owners or Tenants to which you have personal or professional relations.

Fees and Payments

(a)        It is free to register an Account on the Platform. There is no charge for you to create a Property Listing or Profile, or for other users to review content on the Platform.

(b)        Any payments will be made through our third party payment processor, currently Stripe, or by any other payment method set out on the Platform. Stripe’s Service Agreement and Connected Account Agreement will apply to you when you make a payment using Stripe. You may access and read these documents here.

Payment terms specific to Tenants

(c)         Prior to you making a Booking Request, you will be presented with the fees you must pay to secure and book a property. You must pay the sum of the Reservation Fee and our tenant service fee, currently 8% of the Reservation Fee. The payment of this amount will be automatically charged to your chosen payment method at the time of acceptance of the Booking Request by the Owner.

(d)        The remaining rent will be paid directly between you and the Owner.

(e)        When you make a Booking Request, we, or our third party payment processor may (1) obtain a pre-authorisation via the payment method you select or (2) charge or authorise your chosen payment method to be charged a nominal amount, not exceeding one dollar ($1).

(f)         If your Booking Request is rejected by an Owner, any pre-authorisation of your payment method will be released (if applicable). The timing for the pre-authorisation to be released will vary based on the payment method you select.

Payment terms specific to Owners

(g)        We charge Owners an owner service fee, currently 4% of the Total Rent.

(h)        We will use our best efforts to pay out the one month’s rent paid by the Tenant to us to you minus the owner service fee 24 hours after the scheduled start time of the Booking, provided the relevant Tenant has not raised a dispute in relation to the Booking. The time of receipt of the Reservation Fee may vary depending on the payment processing of your bank.

(i)          The remaining rent will be paid directly between you and the Tenant.

(j)          You are solely responsible for determining and complying with any taxation requirements relevant to your jurisdiction, including without limitation income tax and occupancy taxes. We may, from time to time, be obligated to collect tax information from you, or to withhold tax from payouts to you and that in some jurisdictions, you may be required to collect taxes, such as "transient occupancy taxes," "hotel taxes," "lodging taxes," "city taxes," "room taxes" or "tourist taxes" (Occupancy Taxes). You agree that we may decide, in our sole discretion, to facilitate collection and remittance of Occupancy Taxes from or on behalf of Tenants and Owners, if a jurisdiction requires that we have an Occupancy Tax collection and remittance obligation. In any jurisdiction where we are required by relevant legislation to collect Occupancy Taxes, you instruct and authorise us to collect Occupancy Taxes from Tenants on your behalf and remit such Occupancy Taxes to the relevant tax authority. Any Occupancy Taxes collected will be visible to both Tenants and Owners.

Payment terms for all users

Our owner and tenant service fees are subject to change upon notice to you. Such updated fees will apply for any subsequent Booking Requests made after such a change.

(k)        If we are required to round any payment amounts to allow for payments to be processed, we may, at our discretion, round the amount payable up or down to the nearest unit required to allow the payment to be processed.

(l)          We may from time to time issue promotional discount codes in relation to the Platform. To claim the discount, you must enter the promotional discount code at the time of submitting your Booking Request. The conditions of use relating to promotional discount codes will be specified on the Platform at the time they are issued.

Security Deposit

(a)        Owners may, in their discretion, require the payment of a monetary deposit by the Tenant to be held by the Owner as security against any damage caused to their property during the Booking (Security Deposit).

(b)        The Security Deposit must not be more than the equivalent of a one month’s rent.

(c)         It is the sole responsibility of the Owner to deal with the Security Deposit in accordance with any relevant laws, including without limitation residential tenancy acts and similar legislation in the relevant jurisdiction.

(d)        At the end of the Booking, the Owner must return the Security Deposit to the Tenant (minus any necessary deductions for damage caused) by way of bank transfer. It is the responsibility of the Owner to arrange the method of returning the Security Deposit to the Tenant.

(e)        The Owner must only deduct from the Security Deposit actual costs required to make good any damage caused during the Booking to the property or any goods contained within the property.

(f)         Any claims in relation to the Security Deposit must be dealt with between the Owner and Tenant directly.

Limited Payment Collection Agent

(a)        Each Owner appoints us as the Owner’s limited payment collection agent solely for the purpose of accepting the Reservation Fee from the Tenant.

(b)       Owners agree that payment of the Reservation Fee by a Tenant to us (as the Owner’s limited payment collection agent) is to be considered the same as payment made directly by the Tenant to the Owner and the Owner will provide the rental property to the Tenant as agreed, as if the Owner had received payment directly from the Tenant.

(c)        Each Owner agrees that we may refund Tenants in accordance with these Terms. Each Owner agrees that our obligation to pay the Owner is subject to and conditional upon successful receipt of the relevant payments from Tenants.

Licence to use our Platform

We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Platform in accordance with these Terms.  All other uses are prohibited without our prior written consent.

Prohibited conduct

You must not do, or attempt to do, anything that is unlawful; anything prohibited by any laws which apply to our Platform or which apply to you or your use of our Platform; anything which we would consider inappropriate; or anything which might bring us or our Platform into disrepute, including (without limitation):

(a)        anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;

(b)       using our Platform to defame, harass, threaten, menace or offend any person on the basis of  race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behaviour;

(c)        interfering with any user using our Platform;

(d)       tampering with or modifying our Platform, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Platform, including (without limitation) using trojan horses, robots, spiders, crawlers, scrapers, viruses or piracy or programming routines that may damage or interfere with our Platform;

(e)        taking any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Platform;

(f)         attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Platform;

(g)        avoiding, bypassing, removing, deactivating, impairing, descrambling, or otherwise attempting to circumvent any technological measure we implement or any of our suppliers implement to protect the Platform;

(h)       anything that might violate any local, state, national or other law or regulation or any order of a court, including, without limitation, zoning and residential tenancy regulations;

(i)         using our Platform to find a Tenant or Owner and then completing a Booking or transaction independent of our Platform in order to circumvent the obligation to pay any fees related to our provision of the Platform;

(j)         as an Owner, offering any property for rent that you do not intend to honour, cannot provide or are not legally entitled to provide;

(k)        use the Platform or the Content in a manner that falsely implies our endorsement, partnership or otherwise misleads others as to your affiliation with us;

(l)         copy, store, use or disclose any personal information about other users that is inconsistent with our Privacy Policy or otherwise violates any individual’s privacy rights;

(m)      use any automated technology to access and collect data from the Platform for any purpose;

(n)       attempt to circumvent any technological measure implemented by us to protect our Platform;

(o)       as a Tenant, making any offers to Owners that you do not intend to offer or have no intention of carrying out;

(p)       using our Platform to send unsolicited email messages; or

(q)       facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors

You are prohibited from using our Platform, including the information and materials available on it (Content), in any way that competes with our business.  If you breach this term, we will hold you responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) we suffer, and hold you accountable for any profits that you may make from non-permitted use.


The Content is not comprehensive and is for general information purposes only.  It does not take into account your specific needs, objectives or circumstances, and is not advice.  While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty regarding it, to the extent permitted by law. The Content is subject to change without notice. However, we do not undertake to keep our Platform up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Intellectual Property rights

Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Platform and all of the Content. Your use of our Platform and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Platform or the Content.

You must not, without our prior written consent or that of the owner of the Content (as applicable):

(a)        copy or use, in whole or in part, any Content;

(b)        reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(c)         breach any intellectual property rights connected with our Platform, including (without limitation) by:

(1)        altering or modifying any of the Content;

(2)        causing any of the Content to be framed or embedded in another website; or

(3)        creating derivative works from the Content.

User Content

You may be permitted to post, upload, publish, submit or transmit relevant information and content, including Reviews (User Content) on our Platform.  By making available any User Content on or through our Platform, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through, or by means of our Platform.

You agree that you are solely responsible for all User Content that you make available on or through our Platform.  You represent and warrant that:

(a)        you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content as contemplated by these Terms; and

(b)        neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Platform will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve and are not responsible for any User Content. We may, at any time at our sole discretion, remove any User Content.

Third party sites: Our Platform may contain links to websites operated by third parties.  Unless expressly stated otherwise, we do not control, endorse or approve and are not responsible for the content on those websites.  You should make your own investigations with respect to the suitability of those websites. 

Discontinuance: We may, at any time and without notice to you, discontinue our Platform, in whole or in part.  We may also exclude any person from using our Platform, at any time at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Consumer Guarantees

(a)        Certain legislation including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to our provision of our services which cannot be excluded, restricted or modified (Statutory Rights).

(b)        Nothing in these Terms excludes your Statutory Rights as a consumer under the ACL. 

Warranties, disclaimers and indemnity

If applicable, Owners and Tenants bear the sole responsibility of complying with any relevant laws, including without limitation residential tenancy acts and similar legislation in the relevant jurisdiction.

To the extent permitted by law, we make no representations or warranties about our Platform, the Content, Owners, Tenants, properties or Profiles including (without limitation) that:

(a)        they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

(b)        access will be uninterrupted, error-free and free from viruses;

(c)         our Platform will be secure;

(d)        properties for lease will be requested by Tenants or that Tenants will find desirable properties for lease; or

(e)        properties are of a particular standard or meet the Property Listing description.

You read, use, and act on our Platform and the Content at your own risk.

Limitation of liability: Despite anything to the contrary, to the maximum extent permitted by law:

(a)        we will not be liable to the Owner for any loss or damage caused or contributed to by the Tenant in relation to the Booking, including without limitation injury, property damage or penalties as a result of breaching any relevant noise restrictions or regulations.

(b)        our maximum aggregate Liability arising from or in connection with these Terms (including the services we provide and/or the subject matter of these Terms) will be limited to, and must not exceed the aggregate amount of fees paid by you to us during the three-month period immediately preceding the event that gave rise to the Liability; and

(c)         we will not be liable to you for any loss of profit (including anticipated profit), loss of benefit (including anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings (including anticipated savings), loss of reputation, loss of use and/or loss or corruption of data,

whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

(d)        Despite anything to the contrary, to the maximum extent permitted by law, we will have no Liability, and you release and discharge us from all Liability, arising from or in connection with any: 

(1)        event or circumstance beyond our reasonable control;

(2)        acts or omissions of you or your personnel;

(3)        any defect, error, omission, lack of functionality or suitability (or the absence of, or reduction in, any anticipated result, outcome or benefit), inaccessibility of, interruption or outage with respect to the Platform;

(4)        use of the Platform and/or Content;

(5)        interaction you have with other users whether in person or online;

(6)        any injury or loss to any person;

(7)        Content which is incorrect, incomplete or out-of-date; or

(8)        breach of these Terms or any law by you.

(e)        You agree that, to the maximum extent permitted by law, these Terms exclude all terms, conditions and warranties implied by statute, in fact or on any other basis, except to the extent such terms, conditions and warranties are fully expressed in these Terms.

(f)         This clause will survive the termination or expiry of these Terms.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered by us arising from or in connection with your use of our Platform or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Refund and Cancellation Policy

(a)        The cancellation of any Booking, or refund of any rental amounts is a matter between the relevant Tenant and Owner, subject to the following clauses (b) to (e).

(b)        If:

(1)        a Tenant and Owner mutually agree to cancel a Booking; or

(2)        following reasonable attempts by a Tenant to contact an Owner for the Owner to fulfil the Booking, the Booking is cancelled,


(3)        we are satisfied that the Reservation Fee should be returned to the Tenant, we will return the Reservation Fee to the Tenant.

(c)         If we have already paid the Owner an amount for the Booking and we decide to return the Reservation Fee to the Tenant, under clause (b), the amount already paid to the Owner will be a debt to us.

(d)        Once a Booking has been accepted, the Owner must not change or cancel the relevant Booking.  

(e)        In the event that the Owner cancels the Booking in contravention of clause (d):

(1)        we will refund the Tenant the Reservation Fee and the tenant service fee; and

(2)        we will charge the Owner a cancellation fee to be determined by us acting reasonably. Such cancellation fee may be deducted and set off from any other amounts due from us to the Owner.

(f)         Owners acknowledge and agree that the payment of the cancellation fee is in accordance with these Terms and does not constitute a penalty, is a genuine pre-estimate of the losses suffered or incurred by us as a consequence of the Owner’s cancellation of the Booking, and is in addition and without limitation to any of our other rights or entitlements.

(g)        Once a Booking has been confirmed, the Tenant may only cancel the Booking:

(1)        within 24 hours of the Booking being confirmed, and the Tenant will receive a full refund of the Reservation Fee (excluding the tenant service fees); or

(2)        after 24 hours of the Booking being confirmed, in accordance with the relevant cancellation policy outlined in the Property Listing.

(h)        The Owner must choose one of the following cancellation policies to include in their Property Listing:

(1)        Flexible Policy: Full refund of the Reservation Fee (excluding the tenant service fee) for cancellation received two days prior to the Booking start date. After this time, the Tenant will only be entitled to a 50% refund.

(2)        Moderate Policy: Full refund of the Reservation Fee (excluding the tenant service fee) for cancellation received one week prior to the Booking start date.  After this time, the Tenant will only be entitled to a 50% refund.

(3)        Strict Policy: 50% refund of the Reservation Fee (excluding the tenant service fee) for cancellation 24 hours after the Booking has been confirmed.

(i)          If the Owner and Tenant make any changes to the Booking via the Platform, they agree to pay any additional charges associated with these changes as notified to them by us.


(a)        The owner must inform Rentality of any extension requests within 24 hours of the request;

(b)     Any extension made will be subjected to Rentality’s payment terms specific to Owners only;

(c)      If the extension to a Booking is at a higher rate, the owner is required to notify Rentality and Tenant within 24 hours;

(d)     The tenant must inform Rentality of any extension requests;

(e)     The tenant will not be charged a service fee for the extension.


(a)        You may cancel your Account and terminate these Terms at any time by sending us an email to the address at the end of these Terms. You can also deactivate your Account at any time via the Platform. If you cancel or deactivate your Account as an Owner, any Bookings yet to be commenced will be automatically cancelled and the relevant Tenant will receive a full refund. If you cancel your Account as a Tenant, any Bookings yet to be commenced will be automatically cancelled and any refund will depend upon the terms of the Property Listing’s cancellation policy.

(b)        We may terminate these Terms for convenience at any time by giving you 30 days’ notice via email to the email address in your Account.

(c)         At our sole discretion, we may suspend your Account or terminate these Terms immediately without notice if (1) you are in breach of these Terms, any applicable laws, regulations or third party rights (2) as an Owner or Tenant your property or Profile is deemed to be inaccurate, (3) you have received poor Reviews or Ratings or we have received complaints about you including due to repeated cancellations of Bookings.

(d)        If we suspend your Account or terminate these Terms, we will cancel any existing Bookings and in the case of an Owner breach, refund the relevant Tenants, and in the case of a Tenant breach, you will lose any amounts paid.

Disputes: We encourage Owners and Tenants to attempt to resolve disputes (including claims for refunds) with other users directly. In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute will proceed to arbitration. Where a Dispute has proceeded to arbitration, the Dispute shall be resolved by arbitration in accordance with the Australian Centre for International Commercial Arbitration (ACICA) Arbitration Rules. The seat of arbitration shall be Canberra, Australia. The language of the arbitration shall be English.


We do not provide insurance protection of any kind for Owners. We recommend that Owners obtain appropriate insurance for their property. If you are an Owner and you obtain an insurance policy, please review any relevant insurance documentation carefully, and in particular make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy. 


You may not assign, transfer or delegate these Terms and your rights and obligations under the Terms without our prior written consent. We may without restriction assign, transfer or delegate these Terms and any rights and obligations under these Terms, at our sole discretion, with 30 days prior notice. Your right to terminate these Terms, in accordance with these Terms, remains unaffected. 


If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.


Your use of our Platform and these Terms are governed by the laws of the Australian Capital Territory. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in the Australian Capital Territory and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Platform may be accessed throughout Australia and overseas.  We make no representation that our Platform complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Platform from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Platform.

For any questions and notices, please contact us at:

Rentality Proprietary Limited ACN 623 580 192

Email: admin@rentality.com.au

Last update: 24 June 2018

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